Our 30-Day Return Policy 
As a small, family-run business, we’re dedicated to giving you the best possible experience when shopping with us. That said, we’re not quite like the big-box stores! We print all our products only when you order, so we don’t keep extra inventory on hand for exchanges. While we do offer returns and exchanges within 30 days of your purchase, there are a few important things to keep in mind.
If your item is damaged or defective, we’ll make it right by replacing it immediately—no need to return the original item.
For sizing, color, or style exchanges, we’ll gladly help you with that! We’ll send you a return label and take care of the logistics, but you’ll be responsible for the return shipping via USPS Ground Advantage. For any other return requests, there will be a 15% restocking fee to help us recover a portion of the printing and shipping costs from your original order.
If you're ready for the full details, keep reading below!

Our Full Refund, Exchange, and Return Policy (The Detailed Version)
We want to make sure you feel confident about your purchase, so we offer a 30-day return and exchange policy that starts from the day your order is delivered. This policy covers several situations, so you can shop with peace of mind.

Exchanges for Size/Color/Design (New Purchase Required)
If you need a different size, color, or design, we’ll be happy to exchange it for you—but please note, this exchange can only be processed when you place a new order for an equivalent item. You’ll be responsible for the return shipping via USPS Ground Advantage, but we’ll send you a return label. After we receive the returned item, we’ll issue a refund only once your new order is placed. Important: You’ll need to place the new order before we can process the refund for the original item. This helps us keep things moving quickly!
Damaged or Defective Items (Free Replacement)
We want you to be completely happy with your order, so please inspect your items as soon as they arrive. If you find that an item is damaged, defective, or incorrect, let us know immediately, and we’ll get a replacement sent out to you at no cost. For us to process the replacement, we’ll need a few photos: one showing the entire garment flat (with the design and tag visible), and another close-up shot of the damage or defect. Return shipping for damaged or defective items is on us.

Other Returns (15% Restocking Fee Applies)
If you’d like to return an item but aren’t interested in an exchange, please reach out to our Customer Support team for approval. In these cases, return shipping via USPS Ground Advantage will be at your cost, and a 15% restocking fee will be deducted from your refund to help us cover the printing and shipping costs for your original order.

Eligibility for Returns and Refunds
To qualify for a return or exchange, items must be in the same brand-new condition as when you received them—unworn, unused, with tags attached, and in the original packaging. You’ll also need to provide the confirmation number or proof of purchase that was emailed or texted to you.
To start the return process, just get in touch with us at customersupport@trianglethreads.shop or use the “Contact” page on our website. For a faster response, we recommend reaching out by email, but we’re happy to return phone calls within 48 hours if you prefer.
Once we approve your return or exchange, we’ll send you a return shipping label and provide instructions on how to complete the process. Please note that return shipping costs will be based on USPS Ground Advantage rates, and you’ll need to pay for the return shipping before we can send out any replacement items. We can’t accept returns that haven’t been approved first, so please be sure to get in touch with us beforehand.

Refunds (For Approved Returns)
Once we’ve received and inspected your return, we’ll notify you and issue a refund to your original payment method. Refunds will typically be processed within 10 business days, but keep in mind that it may take your bank or credit card provider additional time to post the refund to your account. If more than 15 business days have passed since we approved your return and you haven’t received your refund, please contact us.

Non-Returnable Items
Unfortunately, we can’t accept returns for custom products (like special orders or personalized items). If you’re unsure whether your item is returnable, feel free to reach out to us for clarification. We also cannot accept returns on Bargain Bin items, certain sale items, or gift cards.

European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason—no explanation required! As with all returns, the item must be in its original condition (unworn, unused, with tags attached, and in its original packaging). You’ll also need your proof of purchase to complete the return.